Shipping

All packages will be shipped out within 3-5 days.


SHIPPING INFORMATION

Standard Shipping Europe 5-10 days – 4.60 – 9.60 € 

Standard Shipping USA, Asia, Australia and Oceania 10-15 days - 4.60 – 9.60 €

Courier DPD to Selected European Countries 3-5 days - 11.50 - 29.30 €

 

If your package should be delivered by this time but you are still waiting, what you can do is:

  • Call your local Post Office and ask about package numer which was given in the email. If the postman misses you at home it probably waits for you there (this happens 99% of times).
  • - Check if you put the right address while filling the forms. We are not responsible if it happened due to wrong adress, change of address or incomplete address (in this case you have to wait until the item is returned to us before we can take an action).

 

If all the options are not applicable and you still did not receive your package, contact us at info@craftyclimbing.com so we can figure out the solution.

CUSTOMS AND IMPORT TAXES

Please note that international orders are subjected to applicable customs and import fees. Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. Please be aware of your country's policies before placing an order.